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Case studies and resources

Read articles and in-depth research on successful loyalty and reward programs. Topics range from incentive program fundamentals to measuring and increasing ROI. Choose from the list of categories below.

Pitching an Employee or Sales Incentive Program to Management

Engagement and Recognition

Find out how you can propose a performance improvement program at your company.

Engaged Employees Provide Better Customer Service

Engagement and Recognition

This white paper published by the Performance Improvement Council shows how employee engagement and customer satisfaction go hand in hand.

Incentive Programs 101

Incentive & Recognition Program Fundamentals

Your employees have the ability. Now drive their motivation with a smart incentive program.

How Profitable Is Your Loyalty Program: Measuring and Increasing ROI

Client Loyalty

Read these helpful tips on how to maximize your ROI with a loyalty program.

IRF Market Survey: Regulatory Environment

Regulatory Environment

10 Steps for Designing Effective Incentive Programs

Incentive & Recognition Program Fundamentals

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