Questions?
Let us help.

From how to place an order to where you can use a rewards card, find the answer below.

Have questions about purchasing corporate reward cards?

Call toll free:

(877) 448-4438

Email:

corp@perfectgift.com

Want a quote or ready to place your order?

All you have to do is create an account.

GET started

Ordering

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Are there any purchaser requirements?
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First-time purchases require account information including company name, physical address, phone number, and tax ID (EIN). Resale of corporate gift and reward cards is prohibited.
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May I place my order online?
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Yes, you may receive instant quotes and place online orders here.
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What are the minimum and maximum purchase requirements?
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In most cases, there are no purchase minimums or maximums.
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What denominations are available?
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Visa and Mastercard Reward cards range from $1 – $10,000.

American Express gift cards are available in $25, $50, $100, $200, or $500; Cheques in $10, $25, $50 or $100.

Merchant cards typically range from $5 - $500.
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Where can the gift and reward cards be used?
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Merchant cards, American Express, Mastercard and Visa options offered through PerfectGift.com are valid only in the U.S.
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Are there any fees in addition to the cost of the card?
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Prepaid Visa, Mastercard, and American Express cards have a one-time activation fee of $3.95.
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Can I customize my reward card?
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Visa and Mastercard reward cards may be customized with personalized embossed text or logos.
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How long does it take to receive my order?
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Most orders ship in 1 business day of receipt of cleared funds.
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May I place my order online?
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Yes, you may receive instant quotes and place online orders here.

Redemption

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Where can reward cards be used?
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Visa reward cards
Can be used everywhere Visa debit cards are accepted, valid only in the U.S.

Mastercard reward cards
Plastic cards can be used anywhere Mastercard® is accepted - online or in-store.

American Express reward cards and cheques
Gift cards and cheques can be used anywhere in the US that American Express® is accepted.

Merchant gift cards
Most eGift cards and plastic cards can be used at the retailer in-store and online.
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Can money be added to the card?
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It depends on the reward card. Visa, Mastercard, and American Express reward cards cannot be reloaded.

Merchant gift cards can be reloaded depending on the retailer.
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Do cards need to be activated?
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Yes. Visa, Mastercard, and American Express reward cards require activation. Visit our “Activate page” and enter the gift card number and security code.

Merchant gift cards do not require activation and can be used when they’re received.
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I received a PerfectGift.com issued reward card, how do I activate it?
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Visit our “Activate page” and enter the 16-digit gift card number and 3-digit security code.

Common issues

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How can I find the balance of my gift card?
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Visit our balance check page for current balance information and transaction history.
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Why is my card not working?
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Before using your reward card, you will need to do the following:

1. Activate your reward card.
2. Register your reward card.
3. Confirm the balance of your reward card.
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Why was my card was declined?
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Common troubleshooting tips include:

Make sure you have enough funds on your card for your order.

Some retailers will not accept prepaid cards online. Please refer to the retailer's website when it comes to accepted payment methods.

If your reward card has a low balance and you're using it at the pump, you may have to take it inside and present it to the cashier.